REAUTHENTICATING A DEVICE

REAUTHENTICATING A DEVICE

Reauthenticating A device 

What does Re-authenticate do? 

The Re-authenticate feature allows users to reconnect a device to the WorkMax server or allow the device to reuse the invite code that was assigned during the initial device setup. 

Note: The device code can be found on the “Info” tab of the Device Record in the WorkMax Control Center. 

 

When should Re-authenticate be used? 

Re-authenticate should be used when clock-in and/or clock-out Time Records are not being sent to the Control Center, even though the device has an active network connection. 

Note: If an employee is required to reauthenticate multiple times per day or week, the company admin should contact WorkMax Support at support@workmax.com for assistance. 

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