WorkMax Status Page

WorkMax Status Page

The WorkMax Status page provides real-item information regarding the service status of WorkMax
applications.
You can use this page to view both current and past status information.

VIEWING THE STATUS PAGE

To view the WorkMax Status page, go to: workmax.site24x7statusiq.com




Status Bar


The status bar at the top of the screen displays the current status of WorkMax applications.

In the event of an outage, additional information appears under the status bar.

Statuses

There are six status levels:
  1. Operational: This status indicates that a service or system is fully functional and operating normally without any known issues or disruptions.
  2. Information: This status is used to provide general information or updates to users. It does not indicate any specific issues or disruptions to the service or system.
  3. Under Maintenance: This status is used when a service or system is temporarily taken offline for scheduled maintenance or updates. During this time, the service may be completely unavailable or have limited functionality.
  4. Degraded Performance: This status signifies that a service or system is operational but experiencing reduced performance or slower response times. Users may still be able to access the service, but it may still not perform at its optimal level.
  5. Partial Outage: This status indicates that a service or system is experiencing issues, but not all functionality is affected. Some aspects of the service may be unavailable or experiencing disruptions.
  6. Major Outage: This status indicates that a service or system is experiencing issues, and most or all functionality is affected. The service may be completely unavailable or have limited functionality.

Component Summary

The Component Summary section displays the current status of each WorkMax application.



Component Status History

The Component Status History section displays the status history of each WorkMax application.



The Uptime column displays the average uptime for the last 90 days.
The date columns are listed in descending order and display the status for that day.

Reviewing Previous Dates

The seven most recent dates appear by default.
To view additional dates, click on the arrow icons in the upper-right of the section.



Reviewing Status History

The status history for each application and date are represented by an icon:
  1. A green check mark indicates the application was in operational status that day.
  2. A green check mark with a dot indicates there was a service disruption or message sent to you.
            Note: Dots are color-coded to indicate the type of service disruption. Refer to color-coded status icon list at the bottom of the Component Status                   History section.
            

Reviewing Status History Details

Status history items for service disruptions have additional details. To review details:
  1.  Click on the icon of the component and date you want to review. A quick summary for that day appears.
  2.  To view additional details, click on the down arrow icon.
  3. To view full details, click the “View full incident details” link.
            A new window opens with the full details.
          

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