GPS Tracking in the Time Editor (March 2022 Updates)

GPS Tracking in the Time Editor (March 2022 Updates)

GPS Tracking in the Time Editor

When an employee is clocking in and out on the WorkMax mobile device, GPS coordinates are taken from the device and synced to the Time Editor, along with the Time Record.

Note: WorkMax is only able to get GPS coordinates if location services on the device are turned on. When creating a device in WorkMax, you can toggle on “Require Location Services.” When this setting is on, an employee pinned into this device won't be allowed to clock in or out unless location services are turned on.

GPS Stamps

Records that have GPS coordinates are marked with the Globe icon in the Time Editor.

Black globe 

This alert indicates that the employee was within the geofence, and one of the following conditions applies to trigger the Black GPS tag:

  • * In and out Time Records both fall within the geofence.

  • * Incomplete Record - In Time Record within the geofence.

  • * Incomplete Record - Out Time Record within the geofence.

To view the GPS stamps, select the Time Record, scroll down to the Time Record Information, and select the “GPS Map” tab.

When accessing the “GPS” tab of a Time Record, users will see detailed information regarding the GPS alerts displayed, including location specifics, geofence status, and the conditions that triggered the alert.


  1. 1. In Coordinates

  1. a. Green tag = In stamp

  1. b. Red tag = Out stamp

  1. 2. Out Coordinates

  1. a. Green tag = In stamp

  1. b. Red tag = Out stamp

  1. 3. Map with In/Out Tags

  1. a. Green tag = In stamp

  1. b. Red tag = Out stamp

Selecting the time entry provides more detailed information on the map. You can zoom in and out on the map if needed. 

GPS coordinates not collected on device

In certain circumstances, the device cannot provide GPS coordinates to the WorkMax mobile app. In these cases, the Time Editor GPS tag will be orange.

Orange globe 

One of the conditions below must exist in order to see the orange GPS tag:


  • * In and out records both do not have GPS coordinates. 
     Note: This is not for a Timesheet record, but a Time Record.

  • * In Time Record falls within geofence but out record has no GPS coordinates.

  • * In Time Record has no GPS coordinates and out record falls within geofence.

  • * Incomplete Record - In Time Record has no GPS coordinates.

  • * Incomplete Record - Out Time Record has no GPS coordinates.


Here are a few reasons why this could occur:

  • * The device was unable to acquire GPS coordinates due to inadequate or nonexistent cellular service coverage.

  • * The employee disabled location permissions for the WorkMax mobile app, preventing it from capturing GPS data. This could have been done either in the device settings or by temporarily activating airplane mode.

Geo-fence Discrepancies

When employees clock in or out outside of a geofence, you will see a red GPS globe tag on those Time Records within the Time Editor.

Red Globe 

One of the conditions below must exist in order to see the red GPS tag:


  • * In Time Record is outside the geofence and out Time record is within the geofence.

  • * In Time Record is within the geofence and out Time Record is outside the geofence.

  • * In Time Record has no GPS coordinates and out Time Record is outside the geofence.

  • * In Time Record is outside the geofence and out Time Record has no GPS coordinates.

  • * Incomplete Record – In Time Record is outside the geofence.

  • * Incomplete Record – Out Time Record is outside the geofence.

In the “GPS Map” tab, the distance outside of the geofence will be shown, as well as:

  1. 1. The location of the job site.

  1. 2. The location where the employee clocked in and out.


Setting up a Geofence

You can either set a default geofence for all locations or a separate geofence for each individual location.

Default Geofence

To set a default geofence go to Settings > Modules > General Time Settings and enter the value in the Default Geofence… field.



Individual Geofence

To set a geofence for each individual location, go to Settings > Locations. 

Select the location you would like to edit and update the address, or go to the “Map” tab and select the Edit icon.


In the Set Geofence field, enter a distance value and select the [Save] button.

Adding a latitude and longitude for a Job with no address

In the scenario where your job has no address or an incorrect address, you can enter a latitude and longitude to allow you to continue using your geofencing.

  1. 1. Go to Settings > Locations and select the location you would like to edit. 

  1. 2. Go to the “Map” tab. 

  1. 3. Select the Edit icon.


Complete the following:

  1. 1. Fill in the Latitude and Longitude fields.

  1. 2. Enable the GPS Manually Overridden checkbox.

  1. 3. Select [Save].